1. Where can I buy parts for my food waste disposer?
2. What’s the warranty on my disposal?
3. What is in-home warranty?
4. Where do I locate my model and/or serial number?
5. Do I need to register my unit?
6. Do all Waste King Legend food waste disposers come with power cords?
7. What’s the difference between an EZ mount and a 3-Bolt mounting disposal?
8. What’s the difference between Waste King Gourmet and Waste King Legend?
9. How do I un-jam my disposer?
10. Where is the reset button located?
11. If I hardwire my disposer will it VOID my warranty?
12. What sort of items can I put down my disposal?
13. I need to replace my disposer. Which one of your units is compatible to mine?
14. If I have an RO system will it work with your Q&H, Water Chiller & Filtration Systems?
15. Can I lengthen the center tube that comes from the faucet to my Q&H?
16. Can I use my existing ISE faucet with your Q&H?
17. What is the warranty on my insta-hot?
18. What’s the warranty on my commercial unit?
19. Do we manufacture dishwashers, cook tops or any other Waste King products?
1. Where can I buy parts for my food waste disposer?
You can purchase parts at any of the following locations. All you need is the part number and they will be more then happy you assist you.
Hookers Repair 800-359-5081 http://hookersservice.com/
Bildon Parts & Service 800-292-9898 http://www.bildoninc.com/
Reliable Parts (US) 800-666-0313 http://reliableparts.com/
Plumbing Supply Group http://plumbingsupply.com/
Repair Clinic http://www.repairclinic.com/
Reliable Parts (Canada) 800-663-6060 http://reliableparts.com/
2. What’s the warranty on my disposal?
Please reference the submittal sheets: link here
3. What is in-home warranty?
In-home warranty is if any Waste King Legend disposer during its warranty period develops a material or mechanical defect (also known as a manufacturers defect) will be replaced in your home free of charge. Please call our customer service representatives at 800-854-3229 and they will be more than happy to assist you. Please have your model and serial ready for our agent to assist you in a timely manner.
4. Where do I locate my model and/or serial number?
You can locate this information on the label affixed to the bottom of the Waste King food waste disposer.
5. Do I need to register my unit?
Waste King by Anaheim Manufacturing Co. does not require you to register your unit. We do ask that you write down your model and serial number on your owner’s manual and/or bill of sale, sales slip, canceled check or other purchase record kept to verify the original purchase date for warranty purposes.
6. Do all Waste King Legend food waste disposers come with power cords?
Yes, all Waste King food waste disposers come with a power cord attached.
7. What’s the difference between an EZ mount and a 3-Bolt mounting disposal?
There are only two differences in the disposer and neither one has to do with the motor or it’s performance.
The 3-bolt has all stainless mounting components and the EZ mount his plastic and aluminum. Neither one is better than the other. They are both very durable mounting systems.
The EZ mount has a removable splashguard and our 3-bolt has a hush cushion and is not removable.
This is solely a customer’s product preference.
8. What’s the difference between Waste King Gourmet and Waste King Legend?
The only difference between our old Waste King Gourmet and our new Waste King Legend is the color and label. Other then that the units are exactly the same.
9. How do I un-jam my disposer?
If you hear a humming or buzzing noise every time you turn your unit on then your unit is jammed. To un-jam the unit all you need to do is unplug the power cord (or switch of breaker box switch to the “OFF” position), depending on your model and wiring configuration. Remove stopper and/or splashguard. Check to see if turntable will rotate freely using a wooden broom or mop handle. Place the handle down into the disposal and use one of the two impellers to put force on turning the turntable. Keep in mind it is not the impellers that need to be moving freely. You are just using the impellers to put force onto the turntable. If the turntable rotates freely, replace *splashguard and check reset button to see if it has been tripped. Reset button is red and located on the opposite side of the power cord, near the bottom. Push button in until it clicks and remains depressed.
If reset button has not been tripped, check for a shorted or broken wire connecting to the disposer. Check electrical power switch, fuse box, or circuit breaker. If the wiring and electrical components are intact, the unit may have internal problems that require service or replacement.
*Splash guard not used on Top Control/Batch Feed units.
10. Where is the reset button located?
The reset button is located near the bottom on the opposite side of the power cord. It is a red button located just inside an indentation on the disposal. Depending on how you have the disposal installed will determine whether you can see the reset switch or not.
11. If I hardwire my disposer will it VOID my warranty?
No, if you have properly hard wired your unit it will not void your warranty.
12. What sort of items can I put down my disposal?
All food waste can be put down our food waste disposal. Vegetable peels, Fibrous materials (celery, small cornhusks, artichokes, etc. Make sure when you do grind these kinds of materials you run lots of water after the grinding process has been completed.), hard material (bones, fruit pits, etc.).
You cannot put the following items down the disposal: clam or oyster shells, caustic drain cleaner, glass, china or plastic, large whole bones; metal, such as bottle caps, tin caps, aluminum foil or utensils, hot grease or other hot liquids, whole corn husks.
13. I need to replace my disposer. Which one of your units is compatible to mine?
DOWNLOAD COMPARISON SHEET
Sinkmaster Bonecrusher models:
401, 501, 701, 801, 901, 450, 550, 750, 850, 950, BF891S, 1050, 1050BF, Ellite 1500, Ellite 2100 & Ellite 2500 are compatible to our Waste King EZ mount.
Whirlaway Pro & Sinkmaster Ellite model:
184, 284, 384, 584, 984, BF884, 1084, BF1084, Ellite 1200, 1300, 1400 are compatible to our Waste King 3-bolt.
14. If I have an RO system will it work with your Q&H, Water Chiller & Filtration Systems?
Yes, our Q&H, Chiller and filtration system IS COMPATABLE to your existing RO system.
15. Can I lengthen the center tube that comes from the faucet to my Q&H?
NO, the unit has a bladder that allows the water to be vacuumed back into the unit. If the tube is lengthed it will retain the excess water in the tube causing it to drip and/or dispense cold water upon initial use. It will also impair the use of the dispenser performance and will VOID the warranty.
16. Can I use my existing ISE faucet with your Q&H?
No, we require an open vent faucet to be installed with our Quick n Hot units. ISE uses a closed vent faucet.
17. What is the warranty on my insta-hot?
All insta-hots units have a one-year warranty from date of purchase (proof of purchase will be required).
18. What’s the warranty on my commercial unit?
All Waste King Commercial units (WLC-100-10000) have a one-year warranty from date of purchase.
19. Do we manufacture dishwashers, cook tops or any other Waste King products?
No, we only manufacture the Waste King food waste disposal. Please contact Masco at 800-735-4328 for other Waste King products. |
